TERMS AND CONDITIONS
The present Terms and Conditions (hereinafter, “T&C”) aim to regulate the access to and use of SIBS Analytics, the Portal of Consumer Indicators, and all its associated online pages. Please read the T&C carefully before using the SIBS Analytics Portal and the services provided therein. By accessing and using the SIBS Analytics Portal you agree to abide by our T&C. If you do not agree to these T&C, you shall not use the SIBS Analytics Portal or any of its resources. The present T&C are complementary to the specific terms and conditions that apply to the products and services provided by SIBS.
SIBS retains full industrial, intellectual, copyright and related rights on the SIBS Analytics Portal, including all published news, infographics, images and any and all information, including procedures and updates, that are disclosed or transmitted to the user in the scope of access, execution and use of the information made available in the SIBS Analytics Portal.
The information is provided as it appears and as it is available. SIBS shall not be liable for damages caused by voluntary or involuntary interruptions of the SIBS Analytics Portal, does not guarantee the absence of errors, nor that any errors that might exist will be immediately corrected. SIBS reserves the right to carry out activities of maintenance and technical updating of the Portal, from time to time, to make improvements in the navigability, and the Portal may be temporarily unavailable.
To the extent permitted by law, SIBS cannot, under any circumstances, be liable for any damages caused to the user, other users or third parties, for the illegal and improper use of the SIBS Analytics service and/or the information provided on the Portal, including indirect damages or loss of profits, resulting from any use or act practiced on the basis of the Information displayed on the SIBS Analytics Portal. SIBS shall not be accountable for the indecorous or illegal behaviour or conduct of the users of SIBS Analytics Portal, nor shall it be liable for damages resulting from the misinterpretation of the contents of the Portal.
Recollection of information from the SIBS Analytics Portal through robotics or any other automated means is not permitted. It is expressly forbidden to copy, reproduce, modify, display, transmit or otherwise disclose, in any form or for any purpose, the contents of the SIBS Analytics Portal, except for viewing exclusively for personal use and not for any commercial use.
SIBS has the right to make changes to the present T&C, at any time. Such changes shall take effect immediately upon their publication in the SIBS Analytics Portal. By this means, the user expresses his consent to periodically review the T&C of the SIBS Analytics Portal, so that the user can be aware of any changes, always assuming to be responsible for the proper access and use of the Portal, in accordance with the rules established herein.
The information provided in the Portal, as well as data processing, ensures statistical representativeness, never allowing any information or data about individuals or companies, nor the identifiability of personal data.
PERSONAL DATA PROTECTION POLICY
The purpose of this personal data protection policy is to inform the user on how SIBS processes personal data while using SIBS Analytics Website (hereinafter “Website”) and to comply with the provisions of the legislation on personal data protection, particularly, Regulation (EU) 2016/679 of the European Parliament and of the Council of April 27, 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data (General Data Protection Regulation, “GDPR”), regarding the information to be provided to the user, the data subject.
When using the Website, SIBS processes personal data as a Data Controller for its own purposes (as listed below).
- 1. Identity and contact details of the Controller and Data Protection Officer.
• Name: SIBS Forward Payment Solutions, S.A (“SIBS”)
• Head office: Alfrapark, Edifício E, Estrada de Alfragide, n.º 67, 2610-008 Amadora, Portugal
• Share Capital: EUR 17.500.000,00
• Legal Person Number: 505.107.546
• Data Protection Officer: DataProtectionOfficer@sibs.com - 2. Purposes and legal basis of processing, personal data categories and retention periods.
When using the Website, SIBS collects personal data from the user (some of which are essential and mandatory and some of which are optional, otherwise some features will not work):
| Purpose | Legal basis | Personal Data | Retention period |
|---|---|---|---|
| Sending commercial electronic communications | Consent of the data subject (see Article 6(1)(a) GDPR). | Email address | Retention for the period necessary to prove compliance with legal obligations. |
| Response to contact requests (via form) | Performance of a contract (pre-contractual measures at data subject’s request) (see Article 6(1)(b) GDPR) | Email address | Name | Telephone number | Retention for the period necessary to prove compliance with legal obligations. |
| Security and resilience of the Website | Legitimate interest in ensuring security and preventing fraud (Article 6(1)(f) GDPR) | Activity or traffic data | Device ID | Geolocation | IP address | Make and model of the user’s device | 5 years (Article 118(1)(c) of the Portuguese Criminal Code). |
The user can withdraw consent at any time (without affecting the lawfulness of the processing conducted on the basis of the consent previously given).
SIBS only stores personal data in order to allow the identification of data subjects for the period necessary or required for the fulfilment of the purposes indicated.
- 3. Data recipients.
In order to comply with legal obligations SIBS may have to share personal data with third parties, e.g. judicial or administrative authorities, as well as supervisory or regulatory bodies. - 4. Service providers.
SIBS may use other SIBS Group companies, or third parties to provide certain services involving the processing of personal data on the Website, exclusively according to prior documented instructions given by SIBS. - 5. International data transfers.
Personal data is processed within the territory of the European Union/European Economic Area (EU/EEA). SIBS may transfer personal data outside the EU/EEA in a secure and legal manner, ensuring that data is only transferred under the mechanisms provided for in Chapter V of the GDPR. - 6. Data processing security.
SIBS has implemented the appropriate technical and organisational security measures to ensure the security of the personal data provided to it, in order to prevent its alteration, loss, processing and/or unauthorized access to it, taking into account the current state of the technology, the nature of the data processed and the risks to which they are exposed, and the user being aware that security measures are not impregnable. - 7. Exercise of data subject rights.
Under the applicable terms of the legislation on the protection of personal data, the user may exercise, free of charge and at any time, the rights of: access; rectification; erasure (“right to be forgotten”); restriction; portability; object; by a written request addressed to the SIBS Data Protection Officer to the address indicated above, or to the following e-mail address: DataProtectionOfficer@sibs.com. - 8. National supervisory authority.
The user has the right to lodge a complaint regarding personal data protection to Comissão Nacional de Proteção de Dados (CNPD). - 9. Third-party websites and social networks
The Website may contain advertising, hyperlinks or other content that redirects the user to partner or third-party websites and/or social networks.
SIBS does not control the content of these websites and/or social networks and is therefore not responsible for it, or for the practices of said websites or social networks. SIBS therefore recommends users to consult the personal data protection policy of these websites, or social networks, and their terms and conditions of use. - 10. Updating the Personal Data Protection Policy.
This personal data protection policy is reviewed and updated periodically and whenever necessary.
Updated on: 20 | 08 | 2025
Use of cookies
SIBS sites may use cookies and other technologies, such as pixel tags and web beacons. These technologies help us to better understand users’ behaviour, which helps us to provide users with a good experience when browsing our web pages, allowing us to improve them, as well as to measure and contribute to the effectiveness of advertising campaigns and internet searches. We treat information collected by “cookies” and other technologies as non-personal information. However, as Internet Protocol (IP) addresses or similar identifiers are considered to be personal information under applicable law, we will treat such identifiers as personal information.