Privacy policy


The present Terms and Conditions (hereinafter, “T&C”) aim to regulate the access to and use of SIBS Analytics, the Portal of Consumer Indicators, and all its associated online pages. Please read the T&C carefully before using the SIBS Analytics Portal and the services provided therein. By accessing and using the SIBS Analytics Portal you agree to abide by our T&C. If you do not agree to these T&C, you shall not use the SIBS Analytics Portal or any of its resources. The present T&C are complementary to the specific terms and conditions that apply to the products and services provided by SIBS.

SIBS retains full industrial, intellectual, copyright and related rights on the SIBS Analytics Portal, including all published news, infographics, images and any and all information, including procedures and updates, that are disclosed or transmitted to the user in the scope of access, execution and use of the information made available in the SIBS Analytics Portal.

The information is provided as it appears and as it is available. SIBS shall not be liable for damages caused by voluntary or involuntary interruptions of the SIBS Analytics Portal, does not guarantee the absence of errors, nor that any errors that might exist will be immediately corrected. SIBS reserves the right to carry out activities of maintenance and technical updating of the Portal, from time to time, to make improvements in the navigability, and the Portal may be temporarily unavailable.

To the extent permitted by law, SIBS cannot, under any circumstances, be liable for any damages caused to the user, other users or third parties, for the illegal and improper use of the SIBS Analytics service and/or the information provided on the Portal, including indirect damages or loss of profits, resulting from any use or act practiced on the basis of the Information displayed on the SIBS Analytics Portal. SIBS shall not be accountable for the indecorous or illegal behaviour or conduct of the users of SIBS Analytics Portal, nor shall it be liable for damages resulting from the misinterpretation of the contents of the Portal.

Recollection of information from the SIBS Analytics Portal through robotics or any other automated means is not permitted. It is expressly forbidden to copy, reproduce, modify, display, transmit or otherwise disclose, in any form or for any purpose, the contents of the SIBS Analytics Portal, except for viewing exclusively for personal use and not for any commercial use.

SIBS has the right to make changes to the present T&C, at any time. Such changes shall take effect immediately upon their publication in the SIBS Analytics Portal. By this means, the user expresses his consent to periodically review the T&C of the SIBS Analytics Portal, so that the user can be aware of any changes, always assuming to be responsible for the proper access and use of the Portal, in accordance with the rules established herein.

The information provided in the Portal, as well as data processing, ensures statistical representativeness, never allowing any information or data about individuals or companies, nor the identifiability of personal data.


SIBS considers Data Protection and the inherent Personal Data Privacy, a subject of extreme importance. As part of its social responsibility and in compliance with the law, SIBS is committed to respecting the principles and rules regarding the protection of its customers’ and users’ personal data, who are the final recipients of the services provided.

The General Regulation on Data Protection (hereinafter “GRPD”) aims to contribute to the strengthening of an area of freedom, security, justice and well-being of persons. To ensure the protection of personal data is the basis of economic activity and SIBS ‘reputation as a credible and trustworthy company.

This privacy policy and data protection (hereinafter “Privacy Policy and Data Protection”) applies to all personal data that the user makes available to SIBS on its websites and complies with the GRPD.

Given the need to standardise the regime for the protection of personal data in the European Area countries, the GRPD establishes, on one hand, a set of rights for the data subject (the holder of the personal data) and, on the other hand, a set of data-processing obligations imposed on the Controllers and their Processors.

Who is responsible for the treatment of your personal data?

For the purposes of the Data Protection Policy, “User” means anyone who interacts with SIBS through our sites. Prior to the presentation and processing of any personal data, SIBS requests the User’s express, informed and unequivocal consent of this Policy. The purpose of SIBS Privacy Policy is to provide transparency to the information on how the personal data will be processed and to protect the information and data that any User may enter on the websites operated by SIBS.

What is the purpose of processing your personal data?


SIBS processes the personal data provided by the User through the online forms included in our websites, with the following purposes:

– To offer service and assistance in the interest of the User

– For any other question related to the provision of the Service and its improvements.


SIBS considers your opinion as an added value. Your opinion about SIBS or its products and services, your interest and concern, are an important tool for evaluating our performance. For this purpose, SIBS make available the contact forms, in order to know your perception and opinion of our products and services.

However, the opinions and personal data that you provide to us are always provided in a voluntary and free way.

Is it legal to process your data?

The personal data processing is only permissible if, and to the extent that, at least one of the following situations occurs:

– The data subject has given his/her consent to the processing of his/her personal data for one or more specific purposes;

– The processing is necessary for the execution of a contract in which the data subject is Party, or for pre-contractual procedures, at the request of the data subject;

– The processing is necessary for the fulfillment of a legal obligation to which the controller is subject;

– The processing is necessary for the defense of vital interests of the data subject, or another natural person;

– The processing is necessary for the exercise of functions of public interest, or for the exercise of the public authority of which the controller is invested;

– The processing is necessary for the legitimate interests pursued by the controller or by third parties unless the interests or fundamental rights and freedoms of the data subject which require the protection of personal data prevail, especially if the data subject is a child.

The User acknowledges and accepts that failure to fulfill certain personal data will prevent SIBS from providing all services linked to such data.

Under no circumstances may SIBS assign, exploit or use your personal data for a purpose other than that expressly defined.

For how long do we keep your personal data?

SIBS processes its Users’ personal data for the duration of their relationship with us and afterwards; personal data are not kept for a longer period of time than the necessary for the defined purposes, without prejudice to the necessary conservation of the formulation, exercise or defense of potential legitimate interests of SIBS, or resulting from legal imposition.

Who has access to your personal data?

For SIBS to provide service and assistance to the User of our sites, we may need to share your personal data with other entities of SIBS Group, that must process personal data in compliance with this Privacy Policy and in strict compliance with the applicable data protection legislation.

What are your rights?

SIBS informs the User of the right to exercise all its legally established rights, such as access, rectification, blocking and erasure, portability and limitation of the processing, as well as to refuse automatic processing of personal data collected by SIBS.

The User may be exercise freely these rights, as well as his/her legitimate representative, by means of a written request, signed and addressed to the following postal address:

A/C DPO (Encarregado Geral de Proteção de Dados)
Rua Soeiro Pereira Gomes, lote 1, 1649 – 031 Lisboa

In addition to the rights previously provided, the User also has the right to revoke, at any time, the granted consent without the revocation of consent affecting the lawfulness of the processing prior to its revocation.

SIBS reminds the User that it has the right to submit any complaint to the Portuguese Data Protection Commission (Comissão Nacional de Proteção de Dados).

How to revoke consent to send commercial notifications?

Users have the right to revoke, at any time, their consent on the SIBS websites by sending a notification to SIBS.

Which security measures are in place?

SIBS undertakes to comply with its obligation of confidentiality regarding personal data and its duty to keep them and to take the necessary measures to prevent their unauthorised alteration, loss, processing or access, in compliance with the GRPD.

SIBS has implemented the necessary technical and organisational security measures to guarantee the security of its personal data and to prevent its alteration, loss and unauthorized treatment and / or access, taking into account the state of the technology, the nature of the data stored and the risks to which they are exposed, whether caused by human acts or by the physical or natural environment, in accordance with the GRPD.

SIBS is committed to the privacy, confidentiality and integrity of information in its organisation, maintaining continuous supervision, control and evaluation of its processes, to ensure respect for privacy and information security.

SIBS reserves the right to prevent, to condition or to change the conditions of access of any User, for justified security reasons that relate to the access and might jeopardise the reputation and trust of SIBS web pages.

Use of cookies

SIBS sites may use cookies and other technologies, such as pixel tags and web beacons. These technologies help us to better understand users’ behaviour, which helps us to provide users with a good experience when browsing our web pages, allowing us to improve them, as well as to measure and contribute to the effectiveness of advertising campaigns and internet searches. We treat information collected by “cookies” and other technologies as non-personal information. However, as Internet Protocol (IP) addresses or similar identifiers are considered to be personal information under applicable law, we will treat such identifiers as personal information.

Modification of the data protection policy

SIBS may modify its Data Protection Policy, at any time, in compliance with the applicable legislation. In any case, any modification of the Data Protection Policy will be duly notified to the User in order to keep him/her informed of the changes and, if the applicable legislation so requires, so that he can freely grant his consent.